Purr Radar

Research-driven product strategy for a pet tracking startup balancing safety, usability, and user privacy.

Role

UX Researcher, UX/UI Designer, Web Designer

Timeline

March–April 2026, ongoing - currently paused, resumes May 2026

Industry

Pet Tech / Startup

Deliverables

UX Research, User Interviews, Product Strategy, UX Audit, User Journey Analysis

Quick Overview

PurrRadar is a pet-tech startup focused on helping cat owners locate missing pets while prioritizing privacy and responsible tracking.

I led UX research to better understand user fears, motivations, and expectations around pet safety technology before launch.

Problem

Pet tracking products often create tension between safety and privacy.

The startup needed to understand:

  • What motivates users to adopt pet tracking technology

  • How much tracking feels “too invasive”

  • What creates trust in pet safety products

  • Which features users actually value during high-stress situations

Goal

  • Validate user needs

  • Identify trust and privacy concerns

  • Improve user flows for emergency situations

  • Define a user-centered product direction before launch

Research & Discovery

Methods
  • User interviews

  • Behavioral analysis

  • Competitive review

  • UX evaluation

Key Insights
  • Emotional stress heavily impacts decision-making during lost-pet situations

  • Privacy transparency was essential for trust

  • Users preferred simplicity over feature-heavy experiences

  • Fast access to critical information mattered more than advanced customization

Strategy

Recommendations focused on:

  • Simplifying emergency flows

  • Reducing cognitive overload

  • Building privacy-first messaging

  • Improving trust signals throughout onboarding

  • Prioritizing clarity and reassurance in UI communication

Solution

The final UX direction emphasized:

  • Clear emergency-first user flows

  • Transparent privacy communication

  • Minimal and accessible UX

  • Trust-centered onboarding experience

Outcome

The research helped define a more human-centered product experience before launch and ensured that privacy concerns became a core part of the product strategy rather than an afterthought.

Reflection

This project highlighted how emotional states influence UX behavior and reinforced the importance of designing calm, reassuring experiences during stressful moments.

Read full Medium Study Case here.

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